Standard warranty
We offer warranties of 12-month for Jewels categorized under Jewelry and High Jewelry, products made with natural diamonds, gemstones and pearls. Jewels categorized under Fashion Jewelry and Aromatherapy Jewelry are subject to a standard 6-month warranty.
Important information about your rights as a consumer: Our products include guarantees that cannot be excluded under the United States Consumer Law. You are entitled to a replacement, serious credit refund, exchanged another product of equal or lesser value, compensation for any loss or damage reasonably foreseeable within the conditions of the guarantee. You have the right to have the goods repaired if the goods cannot be of acceptable quality.
B. MIKING offers a standard automatic guarantee from the date of purchase on all MIKING jewelry with crystals against defects in materials and / or workmanship. The warranty excludes all watches and gift items. These items are covered by the manufacturer's warranty. The standard warranty covers jewelry purchased at the store or through the website.
c. The costs of repairs and maintenance carried out during the standard warranty period that are not the result of defects in materials and / or workmanship must be covered by the customer. The inspection fee is US $ 25.00
d. Any defects in materials and / or workmanship that become apparent during the standard warranty or extended warranty validity period will be remedied by MIKING. The type of resource will be MIKING's choice and will be limited to repair, replacement or refund.
E. In order to claim a repair under the standard warranty the products must be returned for evaluation and accompanied by the original purchase invoice, packaging and all documentation, the legal proof of purchase applies.
F. The standard warranty does not include the following to the extent permitted by applicable law;
i. Damage caused by normal wear and tear,
ii. Damage due to misuse, accident, alteration, substitution or abuse,
iii. Repairs and alterations made by someone who is not authorized by MIKING,
iv. Theft, disappearance or loss (including loss of precious stones), and
v. Any type of aggressive use can cause damage or deterioration.
